Located along Hung Thang Avenue in the district of Bai Chay, the hotel is situated right in the heart of Halong City facing Halong Bay. Within walking distance from the hotel is the city's business centre as well as important landmarks of Halong City- one of the World Heritage sites. Approximately 4 kilometres away is the tourist harbor while the Noi Bai International Airport is 140 kilometres from the hotel.

All rooms have individually-controlled air-conditioning, satellite TV, IDD phones, executive writing desk, mini-bar, in-room safe and an ensuitebath. Superior rooms are 27 square metres, furnished with twin beds with either a city or bay view. Deluxe rooms have as much space as Superior rooms but are equipped with double beds and offer a panoramic view of Halong bay. Junior Suites are more spacious with 36 square metres of space, provided with either double or twin beds. Business Executive rooms are 27 square metres while the VIP Suites are most spacious and luxurious at 63 square metres.

The Whisper Bar serves drinks amidst warm ambiance and nightly entertainment. Dine at the Bay View Cafй and catch a panoramic view of Halong Bay. A wide selection of traditional and international cuisine is served at the Lobby Bistro. You may also enjoy a night of singing in the Karaoke Bar. For some outdoor experience, the hotel has a swimming pool and a tennis court. The Business Centre offers the latest office equipment including broadband internet service. Full secretarial assistance is also available. The meeting and functions room is provided with state-of-the-art conferencing equipment with sophisticated lighting system and audiovisual apparatus.