All 33 rooms are spacious and airy with facilities including IDD telephone, hair dryer, air-conditioning, satellite TV with in-house movies, in-room safe, in-room computer port and mini bar. The Executive, Deluxe and De Syloia Suites feature a living room in addition to the bedroom and bathroom. The De Syloia Suite is very spacious and has ample room for families. One extra bed is allowed per Superior Room and 2 in Suite Rooms.

Cay Cau Restaurant serves authentic Vietnamese cuisine, live traditional music is available every night from 7:30 pm to 9:30 pm. Other enjoyable facilities of the hotel would be the bar and lounge, a perfect place to meet friends and have evening socials, a mini gym for the best exercise workout and complimentary use of the traditional rattan bicycle. Business traveller can make use of hte hotel's business centre where the latest communication equipment can be found like Internet connection, email access, fax machine, photocopy machine and other secretarial necessities. Leisure travellers, on the other hand, can take advantage of the tour and travel arrangement offered by the hotel. Additional services of the hotel are concierge, laundry, shoe shine, parking, room service, baby sitting and foreign exchange.

Located in the thriving centre of Hanoi, the De Syloia is minutes away from several foreign embassies, the main shopping districts and attractions like the Opera House and the famous Hoan Kien Lake.